EXPERIENCE
What should I expect from Napoelon The Immersive Saga?
Equipped with a virtual reality headset, you can plunge into the heart of Napoleon's epic as if you were there, and witness the events that shaped the legend of Napoleon, for better or for worse.and witness the events that shaped Napoleon's legend, for better or for worse.
Whether you're on your own, with friends or family, this collective adventure offers you a unique opportunity to rediscover history in a different way. In a 60 m² space, you can move freely and explore iconic places and moments recreated with meticulous historical precision.
How long does the experience last?
The virtual reality experience lasts around 30 minutes.
Beforehand, an introduction immerses you in the historical context of the period, and after the session, a post-experience area lets you extend your journey. In all, allow between 45 minutes and 1 hour on site to fully enjoy the experience.
Be sure to arrive 15 minutes before your time slot.
In which languages is the experience available?
The experience is available in both English and French. Please note that subtitles are not available.
Is the experience suitable for children?
The experience is suitable for children aged 8 and up. For safety reasons, children under 8 are not permitted, even if carried. Children aged 8–12 must be accompanied by an adult. A parent or legal guardian must sign a waiver on-site for any participating minor. Please note: accompanying adults cannot assist children during the VR experience.
Can I purchase a gift voucher?
Yes, gift cards are available for purchase on our website.
Can I take pictures or record the experience?
Yes, photography and video for personal use are permitted. Flash photography and tripods are not allowed. If staff appear in your content, please request their permission before posting. Professional photography requires prior approval from management.
Is the experience the same for everyone?
Yes, the experience is the same for each visitor.
What should I wear?
We recommend wearing comfortable clothing and closed-toe shoes. Heels are not advised. To ensure a proper fit with the VR headset, please avoid hats or caps. Backpacks and handbags must be stored in the provided lockers.
How many people can participate in a group?
Groups consist of 10 visitors maximum.
Can I bring a backpack into the experience?
For safety reasons, backpacks, including small ones, are not permitted during the experience. They can be stored in the provided lockers.
Can I bring a baby or small child?
For safety reasons, infants and toddlers are not permitted inside the experience, including in carriers or strollers.
BOX OFFICE
What are the ticket prices and policies?
Ticket prices and policies are available on our website. Please visit the ticketing section for full details.
Where can I purchase tickets?
Tickets can be purchased:
- In the Fever app, available on Google Play and the App Store
- On the Fever website
What payment methods are accepted on site?
Credit and debit cards are accepted on site. Cash is not accepted.
Can I change the date of my ticket? Are refunds available?
You may change the date of your ticket up to 48 hours before your scheduled time. To request a change, please contact us and include your ticket ID. One of our agents will respond with next steps.
Please note that tickets are non-refundable under all circumstances. For full details, refer to our Terms and Conditions.
What happens if I arrive late for my time slot?
We recommend arriving at least 15 minutes before your scheduled time. If you arrive late, please speak with a staff member. We will do our best to accommodate you, but entry is not guaranteed, and your ticket may be forfeited.
Can I transfer my ticket to someone else?
Yes, tickets can be transferred to another person free of charge. Simply tap “Transfer Tickets” in your ticket view on the Fever app. If you need assistance, contact us and include your ticket order number. Please note that all transfers are final and cannot be reversed.
Can I buy tickets at the door?
A limited number of tickets may be available at the on-site box office, but we strongly recommend booking in advance to guarantee your spot. Tickets can be purchased through the Fever app or on the Fever website.
Do I need to print my ticket, or can I show it on my phone?
No, you do not need to print your ticket. Your contactless ticket can be scanned directly from the QR code in the Fever app or your confirmation email. Make sure to log in using the same method you used to purchase your ticket.
I can't find my ticket. What should I do?
You can access your ticket in the Tickets section of the Fever app. If you don’t have the app installed, it’s available on the App Store and Google Play. Make sure to log in with the same account used to make your purchase. If you’re still unable to locate your ticket, please contact us for assistance.
ACCESSIBILITY
Can I take breaks or sit during the 30-minute experience?
Although the experience is designed to be continuous, our staff can assist you if you need a short break. Please let us know before the experience begins if you require accommodations during the experience
Can I wear eyeglasses during the experience?
Yes, you can wear your glasses. Staff will help position the headset correctly. People who are nearsighted should keep their glasses on. Reading glasses and glasses for farsightedness are not necessary. The maximum available width for glasses is 150 mm (5.9 inches). Larger frames may be problematic, so we suggest wearing contact lenses if possible.
Is the experience accessible for individuals who are deaf or hard of hearing?
At this time, subtitles or captions are not available.
Can I participate if I use hearing aids?
You can participate with hearing aids, but they cannot be connected to the VR headset.
Is the experience accessible to wheelchair users?
The experience is accessible to individuals using a wheelchair, whether manual or motorized. To ensure smooth and safe movement within the immersive environment, we recommend that motorized wheelchairs be set to manual mode whenever possible.
I have balance issues or a history of dizziness. Can I still participate?
This experience may trigger dizziness. We provide a limited number of canes and wheelchairs for those who need extra stability during the experience. Please inform our staff upon arrival if you have concerns regarding your accessibility, and we will be happy to assist you.
Are service dogs allowed?
Due to the user-tracking technology, service dogs are not permitted.
Is the experience safe for people with heart conditions or epilepsy?
Participation is not recommended for individuals with these health conditions. Please note that this experience contains sequences with flashing lights. If you have concerns about your health and your ability to participate, please consult your healthcare professional before attending.
Can the VR experience be uncomfortable or unsuitable for some people?
VR is not recommended for individuals with claustrophobia, agoraphobia, fear of heights, fear of environments, or epilepsy. People prone to motion sickness may also feel discomfort while using a VR headset. This can lead to symptoms such as drowsiness, increasing the risk of injury during real-world activities.
Is the experience recommended for older adults?
Yes, older adults are welcome to attend! For those who may need additional support, we recommend using a wheelchair during the visit to reduce the risk of falling. Alternatively, coming with a companion can also provide extra assistance for a comfortable and enjoyable experience. Please note that we also offer time slots adapted for people with reduced mobility, providing a less crowded environment. These time slots can be found on our ticketing page.
30 minutes to step
A shared and interactive experience
An educational and
